Testimonials Here's what some of our customers are saying
MOMD
Montgomery County

"...Our customers are very happy to breeze through our facility..."


Melissa Nolin

Information Technology Specialist

COFL
Columbia County Solid Waste

"...Even during the Thanksgiving holiday, Chris gave us every phone number available for him..."


Bill Lycan

Solid Waste Director

RONY
The Development Authority of The North Country

"...The customer service at Paradigm Software is exceptional..."


Jan M. Oatman

Customer Service Specialist

NCNM
North Central Solid Waste Authority

"Adam was patient, competent, responsive, good-humored, and got us going in minimal time. He also answered a number of questions that arose as I and my Clerks were all learning via Adam’s screen share. In addition, when we called and asked for Adam, we were connected in about ten seconds."


Peter Fuller

Manager

RIMI
City of Riverview/Land Preserve, MI

"The whole team at Paradigm Software has always been extremely great to us ever since we first started with them over 3 years ago. Each person that I have met or worked with on an issue that we were having has always been extremely helpful and friendly. It is so nice to attend the user conferences every year because we get to interact with the staff face to face and learn even more about the program that we are using, and other customers who use the program as well. I am very satisfied with the service that Paradigm provides to us and would definitely recommend them! "


Haley Dhans

Data Entry Clerk

AMIA
City of Ames, Iowa

"...emergency numbers to call in the event that we needed help during non-traditional office hours..."


Lorrie E. Hanson

Principal Clerk

PIFL
Pinellas County Solid Waste

"The most important thing is that Paradigm cares and works to solve all communications phone or website to completion..."


Gregory Zellers

Solid Waste Program Supervisor

PIFL
Pinellas County Solid Waste

"My experience with Paradigm Software is all positive...It’s been a great experience and I’m loving the CW6 and all the options..."


Terese Galluccio

Department Administrative Manager

TBCN
City of Thunder Bay

"I am very pleased and satisfied with the customer service I receive - whenever I speak with anyone at Paradigm they are more than willing and able to help me find a solution or resolution to our issues. I would highly recommend this company to anyone."


Julie Rucchetto

Weigh Clerk - Senior