Testimonials

Hear what some of our customers have to say
Five wooden stars lined up on a wooden board with heavy depth of field bluring the furthest stars.

YAWA

Yakima County Solid Waste Authority


"...With Paradigm Software, we are able to process customers faster..."


Wendy Mifflin

Solid Waste Manager

NCNM

North Central Solid Waste Authority


"Adam was patient, competent, responsive, good-humored, and got us going in minimal time. He also answered a number of questions that arose as I and my Clerks were all learning via Adam’s screen share. In addition, when we called and asked for Adam, we were connected in about ten seconds."


Peter Fuller

Manager

OXCA

City of Oxnard, CA


"When I call Paradigm Software I’ve come to expect that my question will be answered. Technicians are prepared, patient and courteous. My staff relies on Paradigm Software to perform customer billing, accounting and weigh station transactions. Technicians are promptly available to handle our requests. They find remedies such as report generation, utilizing menus and screens in making my job more efficient."


Grant Dunne

Management Analyst III

TBCN

City of Thunder Bay


"I am very pleased and satisfied with the customer service I receive - whenever I speak with anyone at Paradigm they are more than willing and able to help me find a solution or resolution to our issues. I would highly recommend this company to anyone."


Julie Rucchetto

Weigh Clerk - Senior

BDVA

Town of Bedford, VA


"We recently upgraded to the newest version of the Paradigm software & the whole process went great! We did not run into any major issues & any issues that we did encounter were resolved or addressed immediately. I wish all of my software upgrades went that smoothly! "


Christie Crouch

Computer Technician

AMIA

City of Ames, Iowa


"...emergency numbers to call in the event that we needed help during non-traditional office hours..."


Lorrie E. Hanson

Principal Clerk

RONY

The Development Authority of The North Country


"...The customer service at Paradigm Software is exceptional..."


Jan M. Oatman

Customer Service Specialist

COFL

Columbia County Solid Waste


"...Even during the Thanksgiving holiday, Chris gave us every phone number available for him..."


Bill Lycan

Solid Waste Director

MOMD

Montgomery County


"...Our customers are very happy to breeze through our facility..."


Melissa Nolin

Information Technology Specialist