Testimonials Here's what some of our customers are saying
TBCN
City of Thunder Bay

"I am very pleased and satisfied with the customer service I receive - whenever I speak with anyone at Paradigm they are more than willing and able to help me find a solution or resolution to our issues. I would highly recommend this company to anyone."


Julie Rucchetto

Weigh Clerk - Senior

COFL
Columbia County Solid Waste

"...Even during the Thanksgiving holiday, Chris gave us every phone number available for him..."


Bill Lycan

Solid Waste Director

AMIA
City of Ames, Iowa

"...emergency numbers to call in the event that we needed help during non-traditional office hours..."


Lorrie E. Hanson

Principal Clerk

PIFL
Pinellas County Solid Waste

"The most important thing is that Paradigm cares and works to solve all communications phone or website to completion..."


Gregory Zellers

Solid Waste Program Supervisor

OXCA
City of Oxnard, CA

"When I call Paradigm Software I’ve come to expect that my question will be answered. Technicians are prepared, patient and courteous. My staff relies on Paradigm Software to perform customer billing, accounting and weigh station transactions. Technicians are promptly available to handle our requests. They find remedies such as report generation, utilizing menus and screens in making my job more efficient."


Grant Dunne

Management Analyst III

RIMI
City of Riverview/Land Preserve, MI

"The whole team at Paradigm Software has always been extremely great to us ever since we first started with them over 3 years ago. Each person that I have met or worked with on an issue that we were having has always been extremely helpful and friendly. It is so nice to attend the user conferences every year because we get to interact with the staff face to face and learn even more about the program that we are using, and other customers who use the program as well. I am very satisfied with the service that Paradigm provides to us and would definitely recommend them! "


Haley Dhans

Data Entry Clerk

MOMD
Montgomery County

"...Our customers are very happy to breeze through our facility..."


Melissa Nolin

Information Technology Specialist

NCNM
North Central Solid Waste Authority

"Adam was patient, competent, responsive, good-humored, and got us going in minimal time. He also answered a number of questions that arose as I and my Clerks were all learning via Adam’s screen share. In addition, when we called and asked for Adam, we were connected in about ten seconds."


Peter Fuller

Manager

YAWA
Yakima County Solid Waste Authority

"...With Paradigm Software, we are able to process customers faster..."


Wendy Mifflin

Solid Waste Manager