Testimonials Here's what some of our customers are saying
MOMD
Montgomery County

"...Our customers are very happy to breeze through our facility..."


Melissa Nolin

Information Technology Specialist

OXCA
City of Oxnard, CA

"When I call Paradigm Software I’ve come to expect that my question will be answered. Technicians are prepared, patient and courteous. My staff relies on Paradigm Software to perform customer billing, accounting and weigh station transactions. Technicians are promptly available to handle our requests. They find remedies such as report generation, utilizing menus and screens in making my job more efficient."


Grant Dunne

Management Analyst III

YAWA
Yakima County Solid Waste Authority

"...With Paradigm Software, we are able to process customers faster..."


Wendy Mifflin

Solid Waste Manager

Town of Bedford, VA

"We recently upgraded to the newest version of the Paradigm software & the whole process went great! We did not run into any major issues & any issues that we did encounter were resolved or addressed immediately. I wish all of my software upgrades went that smoothly! "


Christie Crouch

Computer Technician

RIMI
City of Riverview/Land Preserve, MI

"The whole team at Paradigm Software has always been extremely great to us ever since we first started with them over 3 years ago. Each person that I have met or worked with on an issue that we were having has always been extremely helpful and friendly. It is so nice to attend the user conferences every year because we get to interact with the staff face to face and learn even more about the program that we are using, and other customers who use the program as well. I am very satisfied with the service that Paradigm provides to us and would definitely recommend them! "


Haley Dhans

Data Entry Clerk

COFL
Columbia County Solid Waste

"...Even during the Thanksgiving holiday, Chris gave us every phone number available for him..."


Bill Lycan

Solid Waste Director

AMIA
City of Ames, Iowa

"...emergency numbers to call in the event that we needed help during non-traditional office hours..."


Lorrie E. Hanson

Principal Clerk

PIFL
Pinellas County Solid Waste

"The most important thing is that Paradigm cares and works to solve all communications phone or website to completion..."


Gregory Zellers

Solid Waste Program Supervisor

RONY
The Development Authority of The North Country

"...The customer service at Paradigm Software is exceptional..."


Jan M. Oatman

Customer Service Specialist