Testimonials
Columbia County Solid Waste
"...Even during the Thanksgiving holiday, Chris gave us every phone number available for him..."
Bill Lycan
Solid Waste Director
Yakima County Solid Waste Authority
"...With Paradigm Software, we are able to process customers faster..."
Wendy Mifflin
Solid Waste Manager
The Development Authority of The North Country
"...The customer service at Paradigm Software is exceptional..."
Jan M. Oatman
Customer Service Specialist
Town of Bedford, VA
"We recently upgraded to the newest version of the Paradigm software & the whole process went great! We did not run into any major issues & any issues that we did encounter were resolved or addressed immediately. I wish all of my software upgrades went that smoothly! "
Christie Crouch
Computer Technician
Pinellas County Solid Waste
"My experience with Paradigm Software is all positive...It’s been a great experience and I’m loving the CW6 and all the options..."
Terese Galluccio
Department Administrative Manager
Montgomery County
"...Our customers are very happy to breeze through our facility..."
Melissa Nolin
Information Technology Specialist
City of Thunder Bay
"I am very pleased and satisfied with the customer service I receive - whenever I speak with anyone at Paradigm they are more than willing and able to help me find a solution or resolution to our issues. I would highly recommend this company to anyone."
Julie Rucchetto
Weigh Clerk - Senior
North Central Solid Waste Authority
"Adam was patient, competent, responsive, good-humored, and got us going in minimal time. He also answered a number of questions that arose as I and my Clerks were all learning via Adam’s screen share. In addition, when we called and asked for Adam, we were connected in about ten seconds."
Peter Fuller
Manager
City of Oxnard, CA
"When I call Paradigm Software I’ve come to expect that my question will be answered. Technicians are prepared, patient and courteous. My staff relies on Paradigm Software to perform customer billing, accounting and weigh station transactions. Technicians are promptly available to handle our requests. They find remedies such as report generation, utilizing menus and screens in making my job more efficient."
Grant Dunne
Management Analyst III